Kichler, as the manufacturer, sets their own pricing online called "Minimum Advertised Price", or MAP. DirectKichler adheres to MAP by contractual obligation. Some online sellers choose to ignore their contractual obligation and may sell product for less than MAP (Which seems great for you, the buyer!)
However, please be aware if a company chooses to disregard MAP, it is possible that the item may have some issues:
- May be a repackaged, but a new item.
- May be a item that will soon be discontinued
- May no longer be produced
- May not carry the complete warranty
- May not have any issues at all.
Knowing that, we, as consumers, want to buy what we want at the lowest price, Directsinks will do our best to stay competitive. We shop our competitors. We want to be the best company for our clients.
If you find the item that you want at a lower price, please let us know. We will meet it and beat it by 5% by giving you a coupon code for that item.
Terms for the "meet and beat 5%"
- Only same skus can be honored.
- Only new and current items will be honored; Discontinued items do not apply.
- Shipping pricing or conditions do not apply.
- We do not match Ebay (but give it a shot, maybe we can do it!)
- We do not match brick and mortar stores, unless their price is on their site.
- Only items showing "In Stock" will be honored, this extends to DirectKichler, and the competitor in which you may find the price difference. Please note, many companies will advertise an out of stock item below MAP to draw you to their site and hopefully sell you something else. DirectKichler does not play games with clients in this, or any manner.
- We do not price match past sales from competitors.
- We will not typically match Amazon, but ask. If we can, we will.
- Meet and Beat program will only be honored for the day of your transaction with us.
How to redeem
1. The best method is through email.
Contact Info@DirectKichler.com and write "Price Match" in the subject line.
Please send us a link to the item on our site, and the same item on competitor site. We will investigate the price discrepancy, and, at our discretion, will respond to you with a coupon code for that item to be priced 5% lower than the competitor.
Generally, we will respond to our emails within 60 minutes, Monday through Friday 8:30am -5:00pm
2. Call us at 855-827-3700 Monday through Friday 8:30am -5:00pm
3. Live Chat at the bottom right of your screen.